Mike Johns Imports Service & Repair for BMW, Mercedes, & MINI in Louisville

My mom's car had a malfunctioning HVAC door actuator (a small electric motor that controls the airflow in a car's ventilation system) and Mike Johns quoted us $3,800 for its replacement. Considering the car is 13 years old, this price was just too high to move forward with the repair. When my mom expressed concerns about the cost, they offered an alternative solution: attempting a repair for $850, though with no guarantee of success. After consulting with another repair shop, we learned that the first quote was significantly inflated for what turned out to be a relatively minor issue. While we can't say for sure whether the pricing was influenced by gender, the experience left…

Mike Johns is amazing. They took care of my car and fix all of the issues. They were gracious enough to provide me a courtesy car while my vehicle was being fixed. Initially, they did not have a courtesy car available so they got me an uber home which was wonderful as well. They even checked up on me after my service was completed to see if everything was running well and they also send reminders for when I need routine maintenance. I highly recommend them for all of your import car service needs.

This was a great experience! They were recommended by a friend and I am so glad that they were recommended, great place great people like family. They really took care of my car like it was their own. Their prices were great. They compete with BMW of Louisville very well. I highly recommend them.

This is my honest review… I wanted to take a moment and share the remarkable experience I recently had at Mike Johns Imports, and express my utmost satisfaction with their exceptional service. To be honest, I initially chose Mike Johns Imports as a second option for repairs, after having been let down by my dealership. However, from the moment I stepped foot into their establishment, I felt an immediate sense of ease and comfort. It was a night and day difference from what I had become accustomed to. The team at Mike Johns Imports conducted a thorough diagnostics check, and to my astonishment, it revealed that the dealership had done nothing but rip me off all these years. I was dishearten…

I was referred to Mike Johns from a friend and after wasting my money at the dealer I wish I had known about Mike Johns sooner. Not only were they super accommodating to my schedule but the work was flawless. They communicate thoroughly with no surprises. They fixed everything the BMW dealership messed up and made my sons car safe and road ready. The prices are very fair and the staff is second to none! I will definitely be using them for all of my BMW repairs! Huge thank you to Paul and his son for everything! You all are awesome! Also if you need a detail, they do this as well and it’s very affordable and worth the price!