Gates Automotive Service, Inc.

I hate to write this, but I must. First, I want to say that I've lived the Highlands for 14 years and took my car to Gates with no problem for the first 8 years of living here. They were honest, loyal, and amazing, but something shifted in the last five years. I took my son's car there to get brakes done and then my truck to get a tire rotation (It had new brakes). They called and told me that my truck did need new brakes and that it would cost $400. I was livid. I told them they had the wrong car. The truck was brand new! It just needed a routine tire rotation. I went up there to complain and the guy just laughed and said, you got to admit it's kind of funny. I said no it is …

The absolute best auto mechanic! Very professional, honest, efficient, thorough, reasonably priced, and knowledgeable. Resolved my son’s car issue quickly after another overpriced chain failed to do so. Gates even explained and showed us what the issue was. Glad we found Gates Automotive! I cannot say enough positive comments about this business! If you have car issues, do yourself a favor and give them a try! You will not be disappointed!

Highly recommend going to Gates for any repairs, they are friendly, quick and will give you a fair price. My go-to in Louisville.

I came in on a moments notice to have my tire plugged, Service was fast and prices are great. The owner is a great guy! I will definitely give this place my business

Gates is .::The Best::. Period. As one not completely car repair savvy, it can be intimidating seeking help in resolving car repair/maintenance issues, sadly :/ As an example, I was having an issue with my older model Impala. I had gone by Meineke for an overview assessment and repair quote. Meineke quotes me over 4k??! That's 4x more than my cars even worth. I left and looked for a 2nd opinion. After reading allll the excellent reviews on Gates I decide this is my next place to give a repair try to my beloved old girl. Well, they came through like CHAMPS, I say!!! Exactly as all the reviews of excellence state. As well as being family owned locally. They gave me an honest take on what …